FAQ

Refund Policy

z3kit software offers a free trial version, so customers can test before deciding to purchase.
It’s because of this ‘try-before-you-buy’ system that z3kit provides a 7-day Money Back Guarantee for most products. If a purchase should exceed the product’s specified money-back-guarantee period, no refund will be given.

Do you provide technical support for trial users?

The answer is definitely yes. Whenever you have any technical problems when using our products, you can contact us and we will manage to solve your problem within 24 hours. Contact us via email support@z3kit.com.

Is it free to update to the latest version?

It is free to update your current software to the latest version as long as your license is valid.